Resolve Green Screen Display Issue on TV during Power On or HDMI Input Switching

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The Sony XR model series TV may experience a green screen when powered on or when switching to an HDMI input. Fortunately, this issue has been resolved in the latest software update. If you haven’t installed the update yet, you can try performing a power reset on your TV whenever the problem arises.

At our store, we understand the frustration and inconvenience that can arise when your favorite gadgets break down or start malfunctioning. That’s why we have made it our mission to provide comprehensive solutions for all your electronic gadget needs so that you can get back to enjoying your devices as soon as possible.

Software updates

Your Sony TV must be connected to the internet to receive and install software updates directly. However, if your TV doesn’t have internet access, you may be able to download the update file to a computer, extract the update file to a USB flash drive, and use the flash drive to install the update on your TV. 

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Power restart or reset your TV

The menu items and steps may vary, so follow the steps that best match your TV menu:

Restart the TV with the supplied remote control (easiest):

  • Press and hold the POWER button until a menu appears → select Restart
  • Press and hold the POWER button until Power off appears on the screen

Restart using the menu. On the remote:

  • Press  (Quick Settings) → Settings → System → Restart → Restart
  • Press HOME → navigate to Settings → About → Restart → Restart
  • Press HOME → navigate to Settings → Device Preferences → About → Restart → Restart

If the power cord is accessible:

Unplug the TV power cord from the wall outlet, wait two minutes, then plug the power cord back in.

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Experience Excellence with Us

At our store, we pride ourselves on delivering excellence in every aspect of our business. From repairs to technical support and fresh purchases, we strive to exceed your expectations. Our team is passionate about technology and dedicated to providing you with the best possible solutions.

Don’t let your electronic gadget problems hold you back. Visit us today and experience the convenience of our one-stop solution. Let us take care of all your needs so that you can focus on enjoying your devices to the fullest.

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